Let’s find your answer.
Answers about your budget book, your account and what comes next.
Good to know.
What is minea?
minea is a free digital budget book. Add income and expenses, plan budgets, account for fixed expenses and follow savings goals – on your own or together.
Does minea connect to my bank?
No. minea does not connect to your bank. You enter your income and expenses yourself.
How do I delete my account?
Open account settings in the app and use account deletion. Export anything you want to keep first. What happens to shared books and backups is described in the privacy policy.
I cannot access my account. What next?
Use sign-in and its password reset option. If that does not help, write to us using the contact form further down. Never send passwords or sign-in codes.
Why is mona now called minea?
New name, same app. Your account, books and entries stay exactly as they are. The name draws on the Greek word for month – fitting for a budget book that keeps track month by month. The new address is minea-app.de.
Write to us
Your message comes straight to us. We reply to the email address you enter here.
No email app opened? Just write to us here.
Report illegal content
If you come across content in minea that you consider illegal, you can report it to us (Art. 16 DSA). Because household books are only visible to invited people, this usually concerns content in books shared with you or invitations you have received. How to reach us: – in the app via “Report / Block” on the shared book or the invitation, – through the contact form on this page, – by e-mail to the contact address shown on this page. Your notice should contain: – a sufficiently substantiated explanation of why you consider the content illegal, – a clear indication of where the content is located, for example the name of the book, the month and the label of the entry or receipt, or the invitation concerned, – your name and e-mail address; this is not required if the notice concerns depictions of sexual abuse or sexual exploitation of children (offences referred to in Articles 3 to 7 of Directive 2011/93/EU), – a statement confirming your good-faith belief that the information and allegations contained in the notice are accurate and complete. What happens next: – We confirm receipt: in the app you immediately receive a reference number, and the contact form shows a confirmation straight away. If you e-mail us directly, we make sure to reply as quickly as we can. – A human reviews the notice in a timely, diligent, non-arbitrary and objective manner. We do not use automated tools for this. – We inform you of our decision without undue delay and tell you how you can challenge it. – If we restrict content or an account, the person affected receives a statement of reasons (Art. 17 DSA). It only includes your name if this is strictly necessary. If you disagree with the decision, you can lodge a complaint by e-mail to the contact address within six months; a human will then review the decision again. You can also, where available for your case, turn to an out-of-court dispute settlement body, lodge a complaint with the authority for digital services competent for you or take the matter to court. If there is an immediate threat to the life or safety of people, please contact the police straight away, in Germany via the emergency number 110, in the EU via 112.
sergioamenta@protonmail.com
Opens your email app. You send the message yourself from there. If nothing opens, copy the address.
A request from your account
Already signed in? Check your session to send a request to our support.
Please do not send passwords, sign-in codes, full bank statements or sensitive receipts.